Privacy Policy

At blancasol, we take your privacy seriously. We understand that when you shop with us, you are trusting us with your personal information, and we are committed to protecting that trust. This privacy policy explains how we collect, use, store, and safeguard your data when you visit our website or make a purchase from us.

Information We Collect

We collect information from you in several ways to provide a smooth and personalised shopping experience. This includes:

Personal identification information such as your name, email address, shipping address, phone number, and payment details when you place an order or create an account with us.

Browsing information, including your IP address, browser type, device information, and pages you visit on our site. This helps us understand how our customers interact with our website and allows us to improve our services.

Communication data, such as any messages you send to us via email or through our contact forms. We keep a record of these communications to assist you effectively and to improve our customer service.

How We Use Your Information

We use the information we collect for the following purposes:

To process and fulfil your orders, including sending order confirmations, shipping updates, and delivery notifications.

To communicate with you about your orders, returns, or any inquiries you may have.

To personalise your shopping experience by recommending products that may interest you based on your browsing history and past purchases.

To improve our website, products, and services by analysing customer behaviour and feedback.

To send you promotional emails about new arrivals, exclusive offers, and style inspiration, only if you have opted in to receive such communications. You may unsubscribe from these emails at any time by clicking the unsubscribe link included in every promotional message.

How We Protect Your Information

We implement a variety of security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. All sensitive information, including payment details, is encrypted using secure socket layer technology and transmitted through trusted, industry-standard payment gateways. We do not store your full payment card information on our servers.

While we strive to use commercially acceptable means to protect your data, please be aware that no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security, but we are committed to maintaining the highest standards we can.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties for their marketing purposes. We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, fulfilling orders, and delivering packages. These partners are contractually obligated to keep your information confidential and to use it only for the purposes of providing services to us.

We may also release your information when we believe such release is appropriate to comply with the law, enforce our site policies, or protect our rights, property, or safety, as well as that of others.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us remember your preferences, understand how you navigate our site, and personalise content for you. You can choose to disable cookies through your browser settings, although this may affect certain functionalities of our website.

Your Rights

You have the right to access, update, or delete the personal information we hold about you at any time. If you would like to review, correct, or request the removal of your data, please contact us directly. We will respond to your request promptly and in accordance with applicable data protection laws.

Third-Party Links

Our website may contain links to third-party sites. Please note that we are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

Children's Privacy

Our website and services are intended for individuals who are at least the legal age of majority in their jurisdiction. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently received personal information from a minor, we will delete it promptly.

Changes to This Privacy Policy

We reserve the right to update or modify this privacy policy at any time. Any changes will be posted on this page, and we encourage you to review this policy periodically to stay informed about how we are protecting your information. Your continued use of our website after any changes constitutes your acceptance of the updated policy.

Contact Us

If you have any questions, concerns, or requests regarding our privacy policy or how we handle your personal information, please do not hesitate to reach out to us. We are here to help and value your trust in us.

You can contact us at:

blancasol@gmail.com

Thank you for choosing blancasol. Your privacy matters to us, and we are honoured to be part of your style journey.

Warm regards,
The blancasol Team