Terms of Service

Welcome to blancasol. By using our website and placing an order with us, you agree to the terms and conditions outlined below. We encourage you to read this page carefully before making a purchase, as it governs your use of our online store and your relationship with us.

General Information

blancasol is an online retailer offering a curated collection of dresses, tops, and trousers for women who appreciate timeless style and thoughtful design. We operate our website with care and dedication, striving to provide accurate product descriptions, sizing information, and imagery. However, we cannot guarantee that your screen display will perfectly reflect the actual colours, textures, or details of our products, as these may vary depending on your device settings.

We reserve the right to update, modify, or replace any part of these terms at any time without prior notice. It is your responsibility to review this page periodically for changes. Your continued use of our website following any updates constitutes acceptance of those changes.

Products and Pricing

All products listed on our website are subject to availability. We make every effort to keep our inventory up to date, but occasionally an item may become unavailable after you have placed an order. In such cases, we will notify you promptly and offer you the option to select an alternative item, wait for restocking, or receive a full refund.

Prices are displayed in the currency selected at checkout and are subject to change without notice. We strive to ensure that all pricing information is accurate, but errors may occasionally occur. If we discover an error in the pricing of an item you have ordered, we will contact you as soon as possible to confirm whether you wish to proceed with the corrected price or cancel your order.

Orders and Acceptance

When you place an order with us, you will receive an automated confirmation email acknowledging that we have received your request. Please note that this confirmation does not constitute acceptance of your order. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, pricing errors, or suspicion of fraudulent activity. In the event of cancellation, we will notify you and issue a full refund to your original payment method.

Shipping and Delivery

We aim to process and dispatch orders within one to two business days after confirmation, unless otherwise stated. Delivery times are estimates provided by our shipping partners and are not guaranteed. While we work with reliable carriers, we cannot be held responsible for delays caused by circumstances beyond our control, such as weather conditions, customs processing, or carrier operational issues.

Risk of loss and title for items purchased pass to you upon delivery to the carrier. We recommend that you track your package using the tracking number provided in your shipping confirmation email and ensure that someone is available to receive your delivery.

Returns and Exchanges

We want you to love every piece you purchase from blancasol. If for any reason you are not completely satisfied with your order, please contact us within fourteen days of receiving your items to initiate a return. Returned items must be unused, unworn, and in their original condition with all tags attached.

Return shipping costs are the responsibility of the customer unless the return is due to a defect or error on our part. Once we receive and inspect your return, we will process your refund or exchange as requested. Please note that original shipping fees are non-refundable.

For detailed return instructions, please reach out to us directly at blancasol@gmail.com.

Intellectual Property

All content on our website, including but not limited to images, text, logos, graphics, and design elements, is the property of blancasol or our content suppliers and is protected by applicable copyright and trademark laws. You may not reproduce, distribute, or use any content from our site without our prior written permission.

Limitation of Liability

To the fullest extent permitted by law, blancasol shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or your purchase of our products. Our total liability to you for any claim arising out of your order shall not exceed the total amount paid by you for that order.

Governing Law

These terms of service shall be governed by and construed in accordance with the laws of the jurisdiction in which we operate. Any disputes arising from these terms or your use of our website shall be subject to the exclusive jurisdiction of the courts in that jurisdiction.

Contact Us

If you have any questions, concerns, or requests regarding these terms, please do not hesitate to reach out to us. We value transparency and are happy to clarify any points that may be unclear to you.

You can contact us at:

blancasol@gmail.com

Thank you for taking the time to read our terms of service. We appreciate your trust in blancasol and look forward to serving you with care and dedication.

Warm regards,
The blancasol Team